Case Study

Products Used

• Greenstar i Junior gas-fired condensing boilers

Project overview

"We are currently installing Worcester’s Greenstar 28i Junior into a range of properties from one bedroom flats to four bedroom houses as part of a longstanding relationship with the manufacturer.

Why do you choose to work with Worcester, Bosch Group?

When the need for a new partner was identified, we went through a rigorous testing process involving discussions with both tenants and installers to find the best solution possible. This included evaluating a range of factors such as installation costs, failure rates, warranty cover, life expectancy of the boiler and ease of installation.

Throughout, Worcester, Bosch Group outperformed against competitors and this led to the decision of having Worcester as our partner of choice. We have been working together on ongoing projects, with a programme in place to install over 200 boilers every year.

Strong relationships

We couldn’t be happier with the relationship we have with Worcester. Looking back at the previously installed products we constantly faced issues with call outs and repairs, which was not only costly but was also negative for the tenant.

Since working with Worcester several members of the team at Leeds Federated Housing, including myself, have attended training courses at the Wakefield Training Academy. This opportunity has helped everyone to gain an understanding of the products, their USP’s and how they will work within our tenant’s homes.

Away from the product requirements we strive to associate ourselves with companies that have good CSR policies and are dedicated to sustaining their future. Worcester has a strong commitment to the wider community so we are proud to be associated with them on our projects.

We both have a commitment to giving the end user the best possible product, therefore ensuring the heating systems we install are of a high quality and deliver the best possible performance".

- Peter Thirtle, Statutory Services Programme Manager, Leeds Federated Housing Association Ltd.